Order status and returns.
RETURNS & EXCHANGES
WHAT IS YOUR RETURN POLICY
Refunds are issued to your original payment method or in the form of online credit. Refunds cannot be returned to alternate cards or different forms of payment. If you choose to receive a refund in credit, you will receive an additional $5 in credit once your refund has been processed! Limited to one bonus credit per order.
Final Sale items cannot be returned, refunded or exchanged. Gift cards cannot be returned or refunded.
DO I PAY FOR RETURN SHIPPING?
HOW DO I OBTAIN A RETURN LABEL?
EXCHANGES ( IF APPLICABLE)
ORDER STATUS & TRACKING
HOW DO I CHECK STATUS OF OR TRACK MY ORDER?
CAN I MODIFY OR CANCEL MY ORDER AFTER IT HAS BEEN PLACED?
If your order is in a pending status, we may be able to make modifications, shipping changes. or cancel your order. Please email us immediately at firstname.lastname@example.org if you require a change.
Once an order has been processed, we are unable to change the contents of your order. However, shipping changes may still be made. Please email us immediately at email@example.com
Once an order has been shipped, we are unable to change the contents of your package or the method of shipping.